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Contact Grifols Plasma Customer Service

How to Reach a Person at Grifols Plasma

Verified Contact Information

Toll-Free Number:

  • 1-855-697-5276
    Privacy Inquiries
Call customer service
Send Message

Customer Service:

  • 1-888-474-3657
    Grifols USA
  • 1-510-340-0937

Grifols Plasma Emails:

Legal
Privacy Inquiries
Media

Grifols Plasma Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Grifols Plasma Phone Number
1 (855) 697-5276
Average Hold Time
00:01:55
Average Calls duration
3 minutes
Most Popular Grifols Plasma Email Address
us-privacyrights@grifols.com
Grifols Plasma Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Grifols Plasma?

Most Popular Number:

(855) 697-5276
Privacy Inquiries
Total calls: 1 351 Issues resolved: 24 Last call: Mar 28, 2026

Grifols Plasma phone number for privacy inquiries is 855-697-5276.
If you have questions about donating, your eligibility to donate, or need information about a specific donation center, go to the “Find a center” page and find contacts of the center you need.
For getting assistance on all other issues, fill out an online form. To do that, scroll down the page and click the “Contact” page. Your request will be sent directly to the Grifols Plasma customer care department.

Grifols Plasma email for all media inquiries is gpopublicaffairs@grifols.com. Privacy and legal inquiries should go to us-privacyrights@grifols.com.
To get customer care assistance, go to the “Contact” page and fill out an online form. Provide your name, phone number and email, and select a donation center.
If you seek information on eligibility to donate, about donating, or would like to learn more about a specific donation center, click the “Find a center” button to find the closest plasma donation center. You can search by state or ZIP code. Once you enter all the requested search information, Grifols Plasma website will get you the full list of all centers in the selected area. After that, you can contact a specific center and ask all questions regarding the donation process.
All other inquiries should be sent via the online form.

The company is headquartered in California. Grifols Plasma address is 4560 Horton St, M/S Q314, Emeryville, California 94608 US. The company also has locations in other states including Alabama, Florida, Georgia, Utah, Texas, Oregon, North Dakota and many more.
Use this address to get in touch with the company via regular mail.
For faster assistance, send your request via the contact form on the Grifols Plasma website.

PissedConsumer Club

Contact Information

Grifols Plasma Website:

Grifols Plasma Help Center:

Corporate Office Address:

Grifols USA, LLC
2410 Lillyvale Ave
Los Angeles, California 90032-3514
United States

Other Info (opening hours):

Other Location:

4560 Horton St, M/S Q314,

Emeryville, California 94608 US

More contact details

Summary of Grifols Plasma Customer Service Calls

2.4K TOTAL
CALLS
03:23 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Grifols Plasma?

Product/ Service Question:

  • “Complaint”
  • “Complain about wait and staff”
  • “Complaint...”

Request for Information Question:

  • “Status”
  • “Needing to speak to corporate about my last visit”
  • “New donor questions”

Payments and Charges Question:

  • “A dispute”
  • “Non payment of bonus”
  • “Not the right amount of money”

Shipping and Delivery Question:

  • “I have not received my money for compensating”
  • “Didn't receive payment”
  • “I didn't receive my pay”

Account Question:

  • They threatened me and racial profile me and wouldn't honor my referrals or pay me my referral fees
  • “Lost promo code”
  • “Check balance”

Staff Question:

  • “I donate plasma regularly without any issues and today the manager was very disgusting it was really uncalled for.”
  • “Poor services”
  • “Staffing issues”

Cards Question:

  • “Lost card”
  • “Lost my card”
  • “I'm having issues with my grifols plasma card”

Employment Question:

  • “Employment”
  • “I need W-2 from 2023”
  • “Job application”

Return/ Replace Question:

  • “Need to correct my name in the app”
  • “I need to correct my name in the donor hub app”
  • “The plasma office in Fresno California had a malfunction in returning my reb blood cells by getting Air in the line, because of an worker, that caused me to be deferred until June 26 2025 I feel I should be compensated for this can someone reach out.”

Website/ Application Question:

  • “I don’t have the right software on my phone to download the files for the hiring process and I’m not sure how to troubleshoot this so can you please help me figure out how to get the document signed so I can get my background check started”
  • “App not working”
  • “Plasma site issues”

Activation/ Cancellation Question:

  • “Need to cancel plasma card”
  • “Activate my card”

Refund Question:

  • “Refund”

Other Question:

  • Some bad the ladies were doing yesterday evening to a lot of customers
  • “Trying to donate again”
  • “Didn’t receive bonus pay”

Compare Grifols Plasma Customer Service To

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