Contact Grifols Plasma Customer Service
How to Reach a Person at Grifols Plasma
Verified Contact Information
Toll-Free Number:
-
1-855-697-5276Privacy Inquiries
Customer Service:
-
1-888-474-3657Grifols USA
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1-510-340-0937
Grifols Plasma Emails:
Legal
Privacy Inquiries
Media
Grifols Plasma Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Grifols Plasma Phone Number
1 (855) 697-5276
Average Hold Time
00:01:55
Average Calls duration
3 minutes
Most Popular Grifols Plasma Email Address
us-privacyrights@grifols.com
Grifols Plasma Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
Call Volume by Day
View full overview ›
Grifols Plasma Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Grifols Plasma Phone Number | 1 (855) 697-5276 |
| Average Hold Time | 00:01:55 |
| Average Calls duration | 3 minutes |
| Most Popular Grifols Plasma Email Address | us-privacyrights@grifols.com |
| Grifols Plasma Live Agent Availability | 17% of callers successfully reach a real person |
| Issue Resolution Rate | Low (7% reported full resolution) |
| Grifols Plasma Customer Service Rating | 4.1 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 94% phone, 6% email |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Grifols Plasma | First and last name, phone number or address or zip code |
Call Volume by Day
Contact Information
Grifols Plasma Website:
Grifols Plasma Help Center:
Corporate Office Address:
Grifols USA, LLC
2410 Lillyvale Ave
Los Angeles,
California
90032-3514
United States
Other Info (opening hours):
Other Location:
4560 Horton St, M/S Q314,
Emeryville, California 94608 US
Summary of Grifols Plasma Customer Service Calls
2.4K
TOTAL
CALLS
CALLS
03:23
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Grifols Plasma?
Product/ Service Question:
- “Complaint”
- “Complain about wait and staff”
- “Complaint...”
Request for Information Question:
- “Status”
- “Needing to speak to corporate about my last visit”
- “New donor questions”
Payments and Charges Question:
- “A dispute”
- “Non payment of bonus”
- “Not the right amount of money”
Shipping and Delivery Question:
- “I have not received my money for compensating”
- “Didn't receive payment”
- “I didn't receive my pay”
Account Question:
- They threatened me and racial profile me and wouldn't honor my referrals or pay me my referral fees
- “Lost promo code”
- “Check balance”
Staff Question:
- “I donate plasma regularly without any issues and today the manager was very disgusting it was really uncalled for.”
- “Poor services”
- “Staffing issues”
Cards Question:
- “Lost card”
- “Lost my card”
- “I'm having issues with my grifols plasma card”
Employment Question:
- “Employment”
- “I need W-2 from 2023”
- “Job application”
Return/ Replace Question:
- “Need to correct my name in the app”
- “I need to correct my name in the donor hub app”
- “The plasma office in Fresno California had a malfunction in returning my reb blood cells by getting Air in the line, because of an worker, that caused me to be deferred until June 26 2025 I feel I should be compensated for this can someone reach out.”
Website/ Application Question:
- “I don’t have the right software on my phone to download the files for the hiring process and I’m not sure how to troubleshoot this so can you please help me figure out how to get the document signed so I can get my background check started”
- “App not working”
- “Plasma site issues”
Activation/ Cancellation Question:
- “Need to cancel plasma card”
- “Activate my card”
Refund Question:
- “Refund”
Other Question:
- Some bad the ladies were doing yesterday evening to a lot of customers
- “Trying to donate again”
- “Didn’t receive bonus pay”
Compare Grifols Plasma Customer Service To
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Grifols Plasma